For Transport Provider
- Frequently Asked Questions
- My Account
- Signing up
- I didn't get the account activation link
- Account verification
- Do I need to represent a transportation company?
- Can I set up more than one account?
- I forgot my password
- How can I edit my profile?
- How can I delete my account?
- How can I upload my photo?
- Extended profile
- Transport providers' insurance policies, licences and certificates
- What information can I change?
- How to gain Top Transporter status
- Deliveries
- How to search for deliveries
- Searching by route
- Searching from A to B
- Sorting search results
- Searching by category and pick-up date
- Map view
- Saving selected filters for future use
- How do I change email notifications?
- Customer icons
- What is a Quick Deal?
- Contact with customer
- How can I contact the customer?
- Contacting the customer
- Contact information policy
- Why have my messages been deleted?
- Quotes and Transactions
- How can I quote?
- In what currency can I quote?
- Winning bids
- Payment
- How can I provide customer feedback?
- Withdrawing a quote
- Setting the expiry date
- Automatic quoting
- Changing the default VAT rate
- Automatic calculation of the gross price
- Fees and billing
- The free app “Clicktrans – for couriers”
- How do I download the app?
- Who is it for?
- I forgot my password!
- What can I do with the app?
- What is shipment tracking and how can I share it with the customer?
- What do the statuses “En route” and “En route PRO” mean?
- Why doesn't Shipping Tracking work on my smartphone?
- When will I stop sharing the shipment location?
- When will the customer be able to see my location?
- Why use shipment tracking?
- How do I get the shipment tracking badge?
- Assigning the delivery to the courier
- Reassigning a delivery from another transport provider from your company
- Naming the devices that are co-using the “Clicktrans – for couriers” app
Transport providers' insurance policies, licences and certificates
The Clicktrans team verifies transport providers' insurance policies, licences and certificates. Verification of these documents isn’t mandatory; however, all companies whose documents have been verified receive the following icons:
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Insurance:
Carriers' third-party liability in national transport
Carriers' third-party liability in international transport
Freight forwarder liability insurance
Certificates:
Certificate of Professional Competences in Passenger Road Transport
Certificate of Professional Competences in Road Transport of Goods
Certificate of Professional Competences in International Transport of Goods
Certificate of Professional Competences in International Transport of Passengers
Certificate of Professional Competences in National Transport of Goods
Certificate of Professional Competences in National Transport of Passengers
Licences:
National Road Transport of Goods License
International Road Transport of Goods License
National Road Transport of Passengers for Hire or Reward License
International Road Transport of Passengers for Hire or Reward License
National Road Transport by Coach License
National Road Transport by Taxi Cab License
Transport Provider Work Permit
Road Transport of Goods as an Agent License
National Road Passenger Transport by Car License
National Road Passenger Transport Allowing Over 7 and Less Than 9 Passengers (Driver Included) License
National Road Passenger Transport by Taxi Cab License
Verified documents:
Insurance:
Carriers' third-party liability in national transport
Carriers' third-party liability in international transport
Freight forwarder liability insurance
Certificates:
Certificate of Professional Competences in Passenger Road Transport
Certificate of Professional Competences in Road Transport of Goods
Certificate of Professional Competences in International Transport of Goods
Certificate of Professional Competences in International Transport of Passengers
Certificate of Professional Competences in National Transport of Goods
Certificate of Professional Competences in National Transport of Passengers
Licences:
National Road Transport of Goods License
International Road Transport of Goods License
National Road Transport of Passengers for Hire or Reward License
International Road Transport of Passengers for Hire or Reward License
National Road Transport by Coach License
National Road Transport by Taxi Cab License
Transport Provider Work Permit
Road Transport of Goods as an Agent License
National Road Passenger Transport by Car License
National Road Passenger Transport Allowing Over 7 and Less Than 9 Passengers (Driver Included) License
National Road Passenger Transport by Taxi Cab License
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