For Transport Provider
- Frequently Asked Questions
- My Account
- Signing up
- I didn't get the account activation link
- Account verification
- Do I need to represent a transportation company?
- Can I set up more than one account?
- I forgot my password
- How can I edit my profile?
- How can I delete my account?
- How can I upload my photo?
- Extended profile
- Transport providers' insurance policies, licences and certificates
- What information can I change?
- How to gain Top Transporter status
- Deliveries
- How to search for deliveries
- Searching by route
- Searching from A to B
- Sorting search results
- Searching by category and pick-up date
- Map view
- Saving selected filters for future use
- How do I change email notifications?
- Customer icons
- What is a Quick Deal?
- Contact with customer
- How can I contact the customer?
- Contacting the customer
- Contact information policy
- Why have my messages been deleted?
- Quotes and Transactions
- How can I quote?
- In what currency can I quote?
- Winning bids
- Payment
- How can I provide customer feedback?
- Withdrawing a quote
- Setting the expiry date
- Automatic quoting
- Changing the default VAT rate
- Automatic calculation of the gross price
- Fees and billing
- The free app “Clicktrans – for couriers”
- How do I download the app?
- Who is it for?
- I forgot my password!
- What can I do with the app?
- What is shipment tracking and how can I share it with the customer?
- What do the statuses “En route” and “En route PRO” mean?
- Why doesn't Shipping Tracking work on my smartphone?
- When will I stop sharing the shipment location?
- When will the customer be able to see my location?
- Why use shipment tracking?
- How do I get the shipment tracking badge?
- Assigning the delivery to the courier
- Reassigning a delivery from another transport provider from your company
- Naming the devices that are co-using the “Clicktrans – for couriers” app
How can I quote?
1. Create a free account:
To quote on a transport job on Clicktrans you have to be logged in on your transport provider’s account. Don’t have an account yet? Find out how to register on Clicktrans.
2. Find the best transport jobs for you:
a) Browse delivery jobs and find the one you’re looking for. Browse delivery jobs
b) Check information provided by the customer:
- delivery dates and address
- item’s description, weight, and dimensions
- additional description (might contain e.g. safety instructions).
3. Quote
a) Go to the “Quote” window and fill in the details of your quote:
- put in the net price (in listing currency)
- the system will automatically calculate the gross price and VAT rate. Gross price will be rounded up to integer (find out more about automatic rounding of the gross price)
- the default VAT rate is the one applicable in the country. If this transport job should have a different VAT rate or you are not a VAT payer, you can modify the VAT rate of your quote by clicking “Change”:
- if you wish, you can also specify your minimum quote - our system will then automatically lower your quote every time you are outbid (until it reaches your minimum quote). Remember that the minimum quote should also be a net value. Find out more about automatic quoting.
b) Provide the following details:
- fully quoted price (in listing currency, with VAT included)
- delivery dates
- type of vehicle
- additional information.
The customer will be automatically notified about the quote.
Remember that your quote is binding the moment you accept it. When the customer decides to accept the quote, you will not be asked to confirm your quote again. Accepting the quote means entering into an agreement between you and the customer.
If you wish to withdraw your quote, find out how to do it here: Withdrawing quotes
Once your quote has been accepted, you’ll receive a confirmation email and your customer’s full contact information. It is up to the transport provider to ensure the customer is contacted and the delivery arrangements are set.
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