For Transport Provider

• Frequently Asked Questions
• How it works
• Benefits of Clicktrans
• My Account
• Signing up
• I didn't get the account activation link
• Account verification
• Do I need to represent a transportation company?
• Can I set up more than one account?
• I forgot my password
• How can I edit my profile?
• How can I delete my account?
• How can I upload my photo?
• Extended profile
• Transport providers' insurance policies, licences and certificates
• What information can I change?
• How to gain Top Transporter status
• Deliveries
• How to search for deliveries
• Searching by route
• Searching from A to B
• Sorting search results
• Searching by category and pick-up date
• Map view
• Saving selected filters for future use
• How do I change email notifications?
• Customer icons
• What is a Quick Deal?
• Contact with customer
• How can I contact the customer?
• Contacting the customer
• Contact information policy
• Why have my messages been deleted?
• Quotes and Transactions
• How can I quote?
• In what currency can I quote?
• Winning bids
• Payment
• How can I provide customer feedback?
• Withdrawing a quote
• Setting the expiry date
• Automatic quoting
• Changing the default VAT rate
• Automatic calculation of the gross price
• Fees and billing
• Fees
• When and how can I pay?
• VAT invoice
• How can I get my fee back?
• The free app “Clicktrans – for couriers”
• How do I download the app?
• Who is it for?
• I forgot my password!
• What can I do with the app?
• What is shipment tracking and how can I share it with the customer?
• What do the statuses “En route” and “En route PRO” mean?
• Why doesn't Shipping Tracking work on my smartphone?
• When will I stop sharing the shipment location?
• When will the customer be able to see my location?
• Why use shipment tracking?
• How do I get the shipment tracking badge?
• Assigning the delivery to the courier
• Reassigning a delivery from another transport provider from your company
• Naming the devices that are co-using the “Clicktrans – for couriers” app