- Frequently Asked Questions
- My Account
- Contact with customer
- Quotes and Transactions
- Fees and billing
- The free app “Clicktrans – for couriers”
Contacting the customer
To arrange all the details about the transport service, you can send a message to the customer.
We recommend clarifying all doubts before you finalise the transaction.
1. Questions about delivery:
To ask a question before quoting, click ‘Ask Question’ about a chosen item (at the bottom of the listing).
2. Messages regarding your quote:
If you’ve already quoted, you can send an additional message to the customer. Go to the listing page, expand the quote, and click ’Send message’.
Both you and the customer will be notified about messages in your mailbox.
All received and sent messages can be found in My Account> Messages.