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Tip

Account verification

For the sake of safety of transactions completed at Clicktrans, we verify the details of all registered transport providers. 

There are 2 stages of account verification:

1) Company details verification
2) 1 EUR credit card verification payment



In order to verify your account:
 
1. Complete your company details (My Profile > Company Details). 
You need to provide your private mobile phone, so we can call you to verify your account.


2. Make a 1 EUR credit card payment
Once you complete your company details,  click „Make a payment”. You will be prompted to pay by credit card through PayU online payment system.

3. Please send us a scan of your identity document and a document confirming the registration of your company.
You can upload your documents in the form available at Clicktrans (My Profile > Company Details) or send them to support@clicktrans.com.
Please provide us with documents of a good resolution.


We do not disclose your documents to any third parties. Customers are only informed that your details were verified by Clicktrans. The verification process usually takes up to 3 business days. 
 
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