For Customer

• Frequently Asked Questions
• About Clicktrans
• How Clicktrans works
• Why Clicktrans?
• Is it free?
• Safety
• Are my items safer when I use Clicktrans?
• My Account
• How can I register?
• I didn't get the account activation link
• I lost / forgot my password
• How can I edit my profile?
• How can I delete my account?
• Listing Items
• How can I receive quotes?
• What items can I list?
• How can I list an item?
• Unsure of dimensions
• Adding photos - why do it?
• Delivery details
• I don’t know the exact address
• Dates
• How can I edit listings?
• How can I receive more quotes?
• Promoted listing / urgent
• How can I remove my listings?
• How can I list the same item again?
• Quotes
• How many quotes will I receive?
• When will I receive my first quotes?
• Received quotes
• What do icons and numbers next to usernames mean?
• How can I decline quotes?
• Can I request a quote from a transport provider?
• Contact with Transport Provider
• How do I contact the transport provider?
• Worth asking before accepting the quote
• Contact information policy
• Why am I not allowed to contact the transport provider directly?
• Quote Acceptance
• Accepting quotes
• Do I have to accept the cheapest quote?
• What do I do after accepting the quote?
• Transport provider’s contact details
• Cancellations
• How can I provide feedback?