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I didn't get the account activation link
For Customer
Frequently Asked Questions
About Clicktrans
How Clicktrans works
Why Clicktrans?
Is it free?
Safety
Why is it safer to order transport with Clicktrans?
My Account
How can I register?
I didn't get the account activation link
I lost / forgot my password
How can I edit my profile?
How can I delete my account?
Listing Items
How can I receive quotes?
What items can I list?
How can I list an item?
Unsure of dimensions
Adding photos - why do it?
Delivery details
I don’t know the exact address
Dates
How can I edit listings?
How can I receive more quotes?
Promoted listing / urgent
How can I remove my listings?
How can I list the same item again?
Quick Deal - how it works?
Who can accept a Quick Deal?
Who sets the dates for Quick Deals?
Quotes
How many quotes will I receive?
When will I receive my first quotes?
Received quotes
What do icons and numbers next to usernames mean?
How can I decline quotes?
Can I request a quote from a transport provider?
Contact with Transport Provider
How do I contact the transport provider?
Worth asking before accepting the quote
Contact information policy
Why am I not allowed to contact the transport provider directly?
Quote Acceptance
Accepting quotes
Do I have to accept the cheapest quote?
What do I do after accepting the quote?
Transport provider’s contact details
Cancellations
How can I provide feedback?
I didn't get the account activation link
If you didn’t receive the link or any other emails from Clicktrans, please check your "Promotion" tab.
Please check your ‘spam’ folder.
If you are still experiencing problems, simply contact us at:
support@clicktrans.com