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Transport provider Gloucestershire

Transport provider profile:

Jack E. (71) Company ID: 1918736

85% Feedback

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Verified transport provider Gloucestershire

Verified transport provider

Shipment tracking Gloucestershire

Shipment tracking

Rating

Feedback received

Jobs completed

Positive

Neutral:

Negative:

Member since 30-05-2020

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About me:

We are a family business based in the UK and France. We have been transporting goods for clients for over 35 years although we have only been operational in France and Spain for 4 years. We specialise in transporting to and from Catalonia, France and Uk although we do cover other areas os Spain as necessary. We are new to Clicktrans but have 100 percent feedback on other websites and can provide references. We also have our own website.

I specialise in transportation of:

Main routes

United Kingdom Spain
Belgium Spain
Ireland Spain
Belgium United Kingdom
France United Kingdom

Range

Belgium, France, Spain, Netherlands, Ireland, Luxembourg, Portugal, United Kingdom, Italy

Transport provider information

Type of transport provider

National road transport, International road transport, Removal company, Courier company, International freight forwarder, Man with a van, Other

Company type

Other

Year established

We issue VAT invoices

We issue reverse charge invoices

Number of employees

Number of drivers

Number of vehicles

2016

Yes

No

6

5

4

Accepted payment methods

Cash, Bank transfer, Payable in advance, Cash on delivery, Other

Vehicles

Transit van (delivery van)
Transit van (delivery van)
Capacity: up to 3.5 t.
Quantity: 4

All information has been entered by the transport provider. Clicktrans is not responsible for the accuracy.

Feedback (71)

Reviews are created by users after a transaction.
Negative

Me hizo una mudanza de Londres a españa y llegó las cajas rotas y la ropa por el suelo, de echo perdí un pantalón él presentados q puse frágil, me puso un donostiarra y en colchón encima, por lo tanto la mitad de la carga llguo en malas condiciones

[Answer from: 17 Apr 2024, 19:10

Esto simplemente no es cierto. Para lograr precios competitivos, a menudo transportamos mercancías para más de 1 cliente por carga. Somos transportistas, no una empresa de mudanzas y depende de los clientes proteger sus mercancías con un buen embalaje resistente. Somos muy cuidadosos con la propiedad del cliente pero en nuestros presupuestos enfatizamos que las cajas deben ser lo suficientemente fuertes como para apilarse. De hecho, este cliente nos dio un ordenador (completamente desprotegido) que se cargó en la furgoneta y permaneció en la misma furgoneta hasta la entrega y luego afirmó que el ordenador no funcionaba después de la entrega. De hecho, no funcionó cuando lo recogimos.]

Negative
Positive

Great service, very friendly, reliable and professional. Highly recommend!

Positive

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Positive

My experience is UltraPositive. Since I agreed to transport with Jack everything was easy and safe. I was lucky to find the best team. They kept me informed about the process and had the patience to answer my two millions emails. Totally recommended

Positive
From: Juan G. (1) 07-04-2024

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Positive

Very good communication and high standard of delivery. Easy contact and maintaining of the goods on the top level. Will gladly use the carrier again, Txs a lot ;)

Positive
From: Greg D. (3) 20-02-2024

Delivery:

Parcel x 2

Reply:

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Positive

Good treat and communication. The package arrived on time and with good conditions.

Positive

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Negative

Ive had a terrible expérience. PAID MUCH MORE of what was planned. No détails on douane expenses before picking up. I had to pay more again for some extra delivery. I regret deeply that i have used this website and this transporter. Will write to CS.

[Answer from: 29 Nov 2023, 20:09

1. You were advised about customs costs but decided to go ahead. We use customs agents and pass on their charges without any addition. 2. You stated ground floor collection and it was 6 floors up without a lift but we still did it for you. 3. You werent at delivery address when we tried to deliver so we had to go back a week later. All those things cost us money we are not a charity and we added 100€ to the original agreed quote If you think that an extra 4 hours and 200kms of road costs should be free then ...]

Negative
Positive

Everything was very good, the package was picked up on the agreed day and time and also arrived on the expected day. The package arrived in good condition, just as it was delivered. No complaints. All very well!!Thanks!!!

Positive
From: User deleted 28-11-2023

Delivery:

Large painting
Neutral

No se llegó a concretar el envío, el presupuesto no estaba claro, había cláusulas aduaneras de un alto precio que no te decían si debías pagar o no. Leyendo las demás reseñas, no me atreví a arriesgar

Neutral
From: Llorenc S. (0) 20-11-2023
Positive

Excellente prestation

Positive
From: Briere V. (1) 14-11-2023

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Positive

Jack solved me a big problem. Great job, great service and great people. The communication was perfect all the time. Thank you Jack

Positive

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Positive

Todo perfecto , volveria a contactar con ellos.

Positive
From: Silvia C. (1) 28-10-2023

Delivery:

sofa

Reply:

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Positive

Good communication and service. transport has gone perfectly: good plan, pick up as planned and delivered on time in perfect conditions. Definitively, I recommend!

Positive
From: Guillaume B. (1) 24-10-2023

Delivery:

BMW R1200R

Reply:

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Positive

Very good communication from start to finish. Quick delivery to Spain, it actually arrived earlier than anticipated without a minor scratch or imperfection on the bike. Will definitely use again in the future! Also the customs procedure was made easy too.

Positive
From: James O. (1) 11-10-2023

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Positive

Great experience. Everything delivered om a good schedule. Highly recommend.

Positive
From: Peter L. (1) 08-10-2023

Delivery:

Yamaha MT-07

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Positive

Arrived on time. Goods arrived safely. Many thanks. Recommended.

Positive
From: Barrire M. (1) 08-10-2023

Delivery:

Yamaha RD250

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Negative

Primero, la Comunicacion con él fue muy mala no recibí dia de recogida hasta 4 días antes y en la hora de la recogida acordada llegaron 7h tardes. Segundo, la mercancía fue mal tratada y hay cosas que llegaron rotas a destino.

Negative
Neutral

Ha anulado el envio.

Neutral
From: Federico E. (41) 12-09-2023

Delivery:

car seats x 2

Reply:

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Positive

Although there was a little unavoidable delay, Jack was very reliable and the communication was good. Collection and delivery to the UK was very quick. Would definitely use Jack again.

Positive
From: Peter M. (1) 12-08-2023

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Positive

Excelente comunicación, ademas muy amable

Positive
From: Jean C. (29) 28-07-2023

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Positive

Jack transported our road bikes from Barcelona back to the UK and was excellent from start to finish. Easy to arrange collection and delivery, fair price, quick communication and delivered on time. Would recommend to anyone.

Positive
From: Greg L. (1) 06-06-2023

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Positive

Excellent, honest service. Well informed throughout. Goods arrived on time and in good condition. Can't recommend highly enough.

Positive

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Negative

Totally fraud! First they pick your material and on border or before delivery start raising prices don't be jacked by them use any company who have there words,pay more but once and save your self from tension and .....

[Answer from: 3 Mar 2023, 09:01

We charged exactly as per quote. Extra was for VAT levied by French Customs on the value of the engine. Client was advised 3 times of this before he accepted quote and again before he paid deposit. We have instructed solicitors to sue for libel & damages]

Negative
From: Qamar R. (0) 23-02-2023

Delivery:

Car engine
Positive

Great driver, great communication, all the packages arrived safely and will recommend and use again

Positive
From: Jose M. (1) 15-12-2022

Delivery:

Parcel x 10

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Positive

Great service at a reasonable price. They took care of all the paperwork to import my bike and delivered it with no damage to it. Thank you Roger and Jack!

Positive

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Positive

Good communication and prompt service, I would definitely recommend them to other people looking to use them for large bike movements and I myself would use them again if the need arose.

Positive

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Negative

negativo...fate attenzione!!

[Answer from: 27 Oct 2022, 15:44

This client doesn't understand, To send a bike from to EU we need to clear customs. He didnt send any docs. We need deposit paid. he didnt pay but sent us a bank statement showing payment being credited back to his bank. We have appealed to clictrans.]

Negative
From: Consoli A. (2) 27-10-2022

Delivery:

BMW R1200RT

Reply:

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Positive

Muy puntual y correcto.

Positive
From: Nelson A. (1) 15-10-2022

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Positive

Fantastic service from Newbury to Toulouse. Very happy and will use again

Positive

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Positive

Muy correcto y serio, super rápido y eficiente ,muy cordial y honesto en el trato , altamente recomendable, un 100x100!!

Positive
From: Alonso O. (1) 05-08-2022

Delivery:

Yamaha MT-03

Reply:

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Negative

Having problems with Mr Emery, the bike has not yet been delivered, I have not been kept informed about the situation.There was a delay in my sending them some documents and they have asked me to re-send them. The delay was due to my Illness, N.Carmichael

[Answer from: 5 Aug 2022, 18:25

As Mr Carmichael stated he promised to send the documents to clear customs but had not done so. We cant transport items into UK without docs and we cannot keep asking the same question with. Once we had the docs the delivery was made]

Negative
From: Alastair N. (0) 15-07-2022
Positive

I was moving home from UK to Spain, lots of stuff, including my paintings, which I was nervous about getting damaged. The service by Lee from Supply & Source was excellent, and I needn’t have worried, everything went smoothly. Thanks very much.

Positive

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Positive

Many thanks for your service which helped us to choose a transport company. We are happy that choose Jack E., he is very good. We communicated with him, discussed the details and timetable. All goes well. Highly recommend him!

Positive
From: Laura L. (1) 05-05-2022

Delivery:

Armchair x 4

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Positive

Great service, Jack delivered to the door with no issues !

Positive

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Positive

My collector's motorcycle arrived safely at my home in France. Nothing has been damaged, I recommend this carrier !!

Positive
From: Gervot T. (1) 03-04-2022

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Positive

Fantastic job! Boxes and Mowgli arrived safely in Spain, and Mowgli was really well looked after. Really pleased with the service from Jack and Roger, would definitely recommend. Muchisimas gracias! :)

Positive

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Positive

Excellent!!! Very profesional! I am very satisfied and I highly recommend Jack's service!

Positive
From: Costamagna F. (2) 08-12-2021

Delivery:

BMW F700GS

Reply:

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Positive

Really communicative and helpful from start to finish, would definitely use them again.

Positive

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Positive

The cabinet arrived in perfect state and on time. Good communication throughout.

Positive
From: Richard S. (1) 04-12-2021

Delivery:

Armario

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Positive

Excellent job with no problems picking up or delivering my motor bike. They forgot to drop off the cover which they then couriered to me at their cost.

Positive

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Positive

Wonderful service, i will repeat soon

Positive
From: Paulo P. (1) 16-11-2021

Delivery:

BMW R1200R

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Positive

Excellent communication and all round service. Highly recommended.

Positive
From: Daryl B. (2) 15-11-2021

Delivery:

Ktm 250 exc

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Positive

Jack and Roger were very helpful and our goods arrived in perfect condition. they were very responsive and transparent which put our minds at ease. Highly recommend.

Positive
From: William H. (1) 15-11-2021

Delivery:

digital piano

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Positive

Great service from Roger and Jack. Both bikes delivered safely. And I used them again a few months later to move from France to Spain. Thanks guys.

Positive
From: Simon W. (1) 14-11-2021

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Positive

Great job. Thx for nice delivery. Will call him again if needed.

Positive
From: Lionel S. (1) 14-11-2021

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Positive

La verdad que en plena pandemia, tener que trasladarnos de UK a Barcelona era una gran preocupación para nosotros, sobre todo por nuestros perritos Whisky y Elvis. Pero todo se iluminó cuando contactamos con Jack. 100% recomendable se queda muy corto. :)

Positive
From: Edgar J. (1) 13-11-2021

Delivery:

Perro x 2

Reply:

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Positive

Great to deal with and excellent communication. Recommended.

Positive

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Positive

Roger & jack were amazing . great communication throughout & would highly recommend them , will also be using them for future work . Cheers

Positive
From: Peter H. (1) 06-11-2021

Delivery:

dog

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Positive

Excellent service. Very fast and efficient. Kept us informed at all times. Will definately use again.

Positive
From: A A. (1) 29-09-2021

Delivery:

Parcel x 6

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Positive

Jack was a pleasure to work with. Extremely courteous and professional throughout. Very helpful and patient with loading and unloading.

Positive
From: Mrs R. (1) 13-08-2021

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Negative

A complete disaster from start to finish... I don't have words to describe the horrible experience my family and I had to endure... A piece of advice for the owners Jack and Roger: 'Please, stay away from transporting live animals'

Negative
From: Miguel . (0) 03-07-2021

Delivery:

Perro
Positive

Very nice gentlemen. They were helpful and willing to adapt to our situation (we had to delay the moving a few months for personal reasons). Only problem was at customs, we had to pay export taxes and this came as a surprise...

Positive

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Negative

Negative
From: User deleted 12-05-2021

Delivery:

7632902

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Positive

Again thank you for delivering my motorbike, all safe & well guarded. Thanks for the compensation also & for the updates.

Positive
From: Alwin M. (1) 22-04-2021

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Positive

Brilliant service. I would definetley recommend.

Positive

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Negative

WORST EXPERIENCE EVER. 5 DAYS FROM SPAIN TO UK They delayed the pick up day without letting us know. They told us the cats were going to travel in separate cages but they were LOOSE IN THE CABIN WITH THE DRIVER. They HAD NO WATER AVAILABLE IN THE CABIN.

[Answer from: 7 Apr 2021, 20:09

Cats were always in separate cages! With water. Trip took 108 hours - 2400km including 3 nights stop, customs clearance, covid, ferry. On delivery he demanded €200 discount! Our prices are 3x cheaper than dedicated pet couriers. Considering libel action]

Negative
From: Olivia N. (0) 07-04-2021

Delivery:

Cat x 2
Positive

Muy profesional .Recomiendo

Positive
From: Vasile C. (1) 19-03-2021

Delivery:

GATO

Reply:

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Positive

Thank you so much Jack and Roger for your great service, they took really well care of my dog, Jackie. There wasn't any lack of communication they made me feel really relaxed and in good hands, I would 100 percent recommend this service. Celia

Positive
From: Celia S. (1) 05-03-2021

Delivery:

1 westie

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Positive

Excellent. Despite covid and Brexit related hurdles the puppies were delivered in perfect conditions and stress-free. Great diligence and resourcefulness to perform a task that wasn't easy. More than satisfied, we are really grateful.

Positive

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Positive

I can't really put in words how happy I am I booked this service to bring my cat to London from Spain. Both Roger and Jack were really kind and helpful and my cat arrived home safe! Muy recomendable! Excelente servicio!

Positive
From: Dafne D. (1) 06-01-2021

Delivery:

gato

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Positive

Jack and Roger were a pleasure to deal with - we were really stuck as to how we would get a beloved pet back from the South of France, given the current restrictions, but they made the whole process much easier and less stressful!

Positive
From: Zoë M. (1) 13-12-2020

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Positive

Jack was really good! He was really polite, kind, and understanding. Always there on the whole trip to keep us updated, until we pick up our cats. And he brought our 2 cats from Belgium safe and nice. We definitely recommend him!

Positive
From: Manos P. (1) 12-12-2020

Delivery:

2 cats

Reply:

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Positive

Thank you Jack and Roger! Good communication along the process and great transport service, highly recommended!

Positive

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Positive

Jack and Roger of Source&Supply performed the service perfectly and went out of their way to accommodate me on what was a difficult job - relocating my Mother's belongings and pets from Malaga to Manchester. I would recommend them to anyone. 10/10

Positive
From: Dan F. (1) 24-11-2020

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Positive

Thank you Jack for the transport! Jack has been communicating all along the process and made me feel really comfortable about the transport of my bike. Recommended 10/10

Positive

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Positive

Super service. Quick, on time, with plenty of warning about when pick up and delivery would be. Also, this guy looked through all his vans to try and find a hook which may (or may not) have fallen off one of our items. Excellent service! Highly recommend!

Positive

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Positive

I can't praise these guys enough for their help and service. I would 100% use again! Many thanks Neil

Positive
From: Neil E. (1) 02-10-2020

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Positive

They were great! Flexible in helping us get everything we needed to Spain and very professional. Showed up on time and kept us informed. Will definitely use them again.

Positive

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Positive

Great Service and great communication throughout! highly recommended!

Positive
From: Jon E. (2) 23-09-2020

Delivery:

1 bike

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Positive

Muchas gracias! La moto y las maletas llegaron súper bien a paris, muy buen servicio, muy buena comunicación. La moto llego hasta un día más temprano! Cuando me regrese a españa espero poder contratar a jack otra vez! Gracias hasta pronto!

Positive
From: Marie-Christine A. (1) 17-09-2020

Delivery:

Vespa LX 125

Reply:

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Positive

Very professional service. Great price and fast delivery. Thank you Jack! A+++ 5/5 :)

Positive

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Positive

Perfect- Perfecto. Muy bien, Jack es muy amable y ha cuidado de la moto. Puntual en la recogida y puntual en la entrega. I'm very happy. Muchas gracias!!! Many thanks!!!!

Positive
From: Jordi P. (1) 03-08-2020

Delivery:

MONTESA FURA

Reply:

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