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Transport provider Sicienko

Transport provider profile:

Anna B. (47) Company ID: 578141

74% Feedback

See feedback

Verified transport provider Sicienko

Verified transport provider

Rating

Feedback received

Jobs completed

Positive

Neutral:

Negative:

Member since 27-06-2017

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About me:

Our pet transport company is being a licenced transport company with transporter Insurance and two qualified drivers and pet care. We provide service using approved for pets transport car, provide appropriate transporters and cages for pet to be in good size for every passenger giving him a comfortable journey.
We provide info about all necessary documents for transport. Our staff are people with good knowledge about pets, breeding, behaviourists and having experience as a veterinary helping staff.
We have 5 years experience in transporting animals in Europe. For our we provide our Clients necessary agreements and invoces. Welcome for using our service.
We were controled by police many times..... Always everything is on top.... We check all documents rules needed on route and we provide all info about it to owners.

I specialise in transportation of:

Main routes

Polska Włochy
Polska Niemcy
Poland Spain
Poland Romania
Niemcy Hiszpania

Range

Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Macedonia, Croatia, Montenegro, Denmark, Estonia, Finland, France, Spain, Lithuania, Luxembourg, Latvia, Moldova, Monaco, Germany, Norway, Poland, Czech Republic, Russia, Romania, Slovakia, Slovenia, Switzerland, Sweden, Ukraine, Hungary, United Kingdom, Italy

Transport provider information

Type of transport provider

National road transport, International road transport

Company type

Sole trader

Year established

We issue VAT invoices

Number of employees

Number of drivers

Number of vehicles

2014

Yes

3

3

3

Accepted payment methods

Cash, Bank transfer, Payable in advance

Vehicles

Car
Car
Capacity: up to 3.5 t.
Quantity: 2
Other
Other
Capacity: up to 3.5 t.
Quantity: 1

All information has been entered by the transport provider. Clicktrans is not responsible for the accuracy.

Feedback (47)

Positive

Nie było podróży

Positive
Positive

Anna + driver did a fantastic job. The negative comments here are nonsense. They kept all promises, took great care of our cat and kept in touch regularly. The cat arrived on time and in best condition. we highly recommend them. Thank you so much :)

Positive
From: Jasmin S. (0) 25-05-2022

Delivery:

Katze
Positive

Profesjonalne podejście do klienta pieski dotarły do celu bez problemu i stresu

Positive
From: Grzegorz K. (0) 15-05-2022

Delivery:

Pies x 2
Positive

Wszystko sprawnie

Positive
From: Adam S. (0) 10-05-2022

Delivery:

Obraz
Positive

Todo perfecto , buena comunicación aparte el trato con el perro y el dinero, muy contento

Positive
From: Lascus L. (0) 06-05-2022

Delivery:

Perro
Negative

The worst experience we have ever had. No communication, non-existent customer service, total uncertainty , feedback ZERO. No empathic , of course. If you want to entrust the transport of your pet, Anna is not the right person. Kamil is the driver so rude

[Answer from: 5 May 2022, 17:09

You forgot to tell that You sent wrong flight date and wrong delivery date to owner and did not pass proper info.You also forgot to tell you did not want to pay for transport. When it mess came out you are acting like that. We already know your lies!]

Negative
From: Javier P. (0) 05-05-2022
Positive

Great!!! Everything went wonderfully. Very friendly contact. Very uncomplicated process. The dog is safe and arrived really quickly. Recommended! Thank you and gladly again.

Positive
From: Karin D. (0) 04-05-2022

Delivery:

Hund
Positive

Muchísimas gracias a Anna y a Kamil por el servicio hecho. Nos enviaron unos fotos y vídeos de las perras durante todo el camino de Sofia a Nigran (España) y estuvimos en contacto todo los días. Las perras llegaron bien y en buen estado.

Positive
From: Isaac G. (0) 01-05-2022

Delivery:

Perra x 2
Positive

Muy contenta con la comunicación y el servicio. Sin duda volvería a contactarlos. Gracias!!

Positive
From: Anabel A. (0) 25-04-2022

Delivery:

Perro
Positive

thanks!

Positive
From: Maria M. (0) 22-04-2022
Positive

Servicio impecable y extraordinario. Anna y Kamil son dos profesionales que aman a los animales y puedes estar seguro de que tus mascotas estarán en buenas manos. Recomendables 100%. No tenemos suficientes palabras de agradecimiento por vuestra ayuda.

Positive
Positive

Great! Communication with Anna and Kamil was quick, clear and complete. Pick up and delivery where made according to plan and Kamil sent 2 or 3 times a day pictures or videos, with our dog having fun. They clearly took very good care!

Positive
From: Andres . (0) 01-03-2022

Delivery:

Perro
Positive

Ha sido todo genial,educados,responsables y trato exquisito

Positive
From: Javier C. (0) 28-02-2022

Delivery:

Perro
Positive

Excelente!!! Muy buen trabajo

Positive
From: Luis F. (0) 21-02-2022

Delivery:

Perro
Positive

Transport dużego psa 600km odbył się bezproblemowo. Bardzo sympatyczny, oddany zwierzakom kierowca P. Kamil posiadał wszystkie uprawnienia, jak i również uprawniony samochód. Cena rewelacja, kontakt z firmą b. dobry, profesjonalna firma, POLECAM!!

Positive
From: Katja M. (0) 11-02-2022

Delivery:

Pies
Positive

Super !!

Positive
From: Prisca M. (0) 05-02-2022

Delivery:

Hunde x 2
Neutral

Niestety transakcja nie powiodła się. Samochód na trasie zepsuł się i czas oczekiwania na odbiór wydłużyłby się o kilka dni wiec zrezygnowałam. Kontakt z osoba odpowiedzialna był ok.

Neutral
From: Agnieszka Z. (0) 19-01-2022

Delivery:

Pies x 2
Negative

Absolut keine Kommunikation, es gibt keine Antworten auf meine Mails, ich habe keine Bestätigung bekommen, dass das mit dem Transport was wird. Von daher weiß ich es immer noch nicht. Gehe aber mal davon aus, dass das nicht klappt.

Negative
From: Eike P. (1) 18-01-2022

Delivery:

Hund
Positive

I can’t fault Anna and her team. The driver Kamil kept me informed about the journey and how my Elza was doing ( photos included via WhatsApp). If you’re looking for reliable pet transporter, then look no further. I highly recommend Anna.

Positive
From: Tatiana N. (0) 11-01-2022

Delivery:

Dog
Positive

Anna helped us twice, and both times her service was brilliant. She looked after the dog as if he was hers. I felt safe with the dog in her hands. She is more than a transport company: a dog sitter on wheels! Long-distance journey in winter with no issues

Positive
From: Elena C. (0) 10-01-2022

Delivery:

Boxer
Positive

Pancho llegó a destino muy bien fue un viaje muy largo, pero a llegado muy bien. Gracias a los muchachos del transporte en especial a Kamil por su atención hacia Panchito. Gracias.

Positive
Positive

Hat ohne Probleme funktioniert ! Kommunikation sehr gut - Verlässlichkeit sehr gut ! Werde in Zukunft alles über Anna machen bzw. Liefern lassen !

Positive
From: Patrick T. (0) 07-01-2022

Delivery:

Schildkröten
Negative

Absolut unzuverlässig.. Einmal nachts gemeldet das sie angeblich nen Unfall hatte und den Transport nicht übernehmen kann.. Nicht zu empfehlen

[Answer from: 5 Jan 2022, 09:55

Ich habe es einmal gemeldet, weil wie oft sollte ich es Ihnen melden? Wir haben vorher ganz normal gesprochen. Ich habe auch geschrieben, dass ich kommen kann, aber nach dem Austausch des Autos 2 Tage später. Wir sind nicht unzerstörbar.]

Negative
From: Alexandra F. (0) 05-01-2022

Delivery:

Hund
Positive

Top top

Positive
Positive

Transport was very efficient and timely. They provided me with constant updates and pictures. I couldnt recommend it more.

Positive
From: Silvia B. (0) 30-12-2021
Positive

Fast and reliable, they delivered our cat to my family in Spain without any problems at a really competitive price. Schnell und zuverlässig, sie haben unseren Kater zu meiner Familie in Spanien ohne Probleme und zu einem günstigen Preis geliefert.

Positive
From: Gabriele M. (0) 30-12-2021

Delivery:

Kater
Positive

Es hat alles gut geklappt. Preis- Leistungsverhältnis sehr gut. Kontakt mit dem Fahrer einwandfrei.

Positive
From: Martha N. (0) 06-12-2021

Delivery:

Hund
Neutral

No se pudo hacer el envio, ya que su Auto tuvo un daño.

Neutral
From: Ayala N. (0) 24-10-2021

Delivery:

Gato
Positive

Polecam firme jest godna zaufania bez żadnych problemów piesek został dostarczony na czas i dobra opieka i nie drogo

Positive
From: Daniel S. (0) 10-10-2021

Delivery:

Pies
Negative

24 hours traveling from Galicia to Barcelona when you can do this route in 10 hours... To much hours for a dog :(

[Answer from: 7 Oct 2021, 10:41

It is 1060 km. Even personal car is not 10h. Other thing-this was not personal transport for you. I had other dogs. You also forgot you let your dog run away after taking and we were helping you to catch him. We did care about dog proper and help you!]

Negative
From: Eladio G. (1) 07-10-2021

Delivery:

Perro

Reply:

Show
Negative

Głupia, nie wiedząca co robi kobieta wraz z jej mężem

Negative
From: Dawid S. (0) 05-10-2021

Delivery:

Pies
Positive

the transport went smoothly. the dogs have arrived and were well looked after. the driver was very nice and made a professional impression and knows what he is doing. I will definitely have my dogs brought by Anna Team next time.

Positive
From: Leandro R. (0) 03-10-2021

Delivery:

2x Dogs x 2
Negative

Brak kontaktu do tej pory zapewnianie że zabrania pieska po czym zero kontaktu

Negative
From: Kewin B. (1) 27-09-2021

Delivery:

Pies
Negative

No lo recomiendo, Quedó en pasarme el contrato y nunca me lo envió, además no me respondió más el WhatsApp, mala comunicación de parte de la empresa. Una pena ya que necesitaba el servicio, ahora tendré que buscar otra empresa para transportar mi perro.

[Answer from: 17 Sept 2021, 13:32

Hola. Confirmé los pedidos y confirmé la implementación. Íbamos a zanjar los detalles del viaje después de regresar de la ruta. El tiempo de implementación es la segunda quincena de noviembre, por lo que tuvimos que preparar todos los documentos con calma]

Negative
From: Matias R. (0) 17-09-2021

Delivery:

perro
Positive

Bardzo miła i rzeczowa obsługa pieski dotarły w dobrej formie, Gorąco polecam

Positive
Positive

Bardzo dobra wspolpraca. Solidna firma.

Positive
Positive

I cannot recommend Anna and her company more. Did exactly what they promised, all was absolutely perfect. Would not hesitate to recommend them again and again and again

Positive
From: John D. (0) 21-08-2021

Delivery:

Dog
Positive

Anna took my two cats on a very long journey from Spain to Slovakia. The cats arrived in perfect conditions. It was a really good value for the money.

Positive
From: Lydia M. (0) 19-08-2021

Delivery:

Gato x 2
Positive

Un servicio super positivo desde la primera conexión de Bruselas hasta la llegada a mi domicilio en Málaga. Durante el viaje me informaba sobre el comportamiento de mi gato, donde están y cuando llegaran. Estoy muy agradecida, ha sido un placer.

Positive
From: Gala . (0) 12-08-2021

Delivery:

Gato
Negative

Nie polecam. Brak umowy, płatność tylko gotówką. Transport odwołany w dniu wyjazdu, potem z dnia na dzień. Brak aktywnej komunikacji. Wyprawka z jedzeniem dla kota pomylona. Dokumentów kota nie dostałam do dziś - już prawie 3 tygodnie!

Negative
From: Katarzyna D. (0) 09-08-2021

Delivery:

Kot
Negative

Very bad service. Said that the car break down, which other people in the reviewes also said. She is not answering anymore. Very unreliable, so if you ship something that you don't need, this service is perfect for you!

[Answer from: 7 Aug 2021, 15:01

Yes. I agree with you that was not Able to come to you. I had my car broken and needed to stop the transport. This is life. I do not want to provide service to you as you are lying about the time and you are aggressive to me. You have no right to do that]

Negative
From: Daniel B. (0) 07-08-2021

Delivery:

Snake
Positive

Excellent professional and great seriousness and communication. He complied with everything we had agreed upon (perfect pick-up and delivery dates) I was picked up by an adult German pasture in the Czech Republic and I arrived in Spain perfectly cared for

Positive
From: Andres R. (0) 16-07-2021

Delivery:

Perro
Positive

Ana was amazing. Updated me whenever possible. Smooth delivery and my dog was absolutely fine! Thank you very much!

Positive
From: Ana M. (0) 14-07-2021

Delivery:

Dog
Negative

Keine Antwort

[Answer from: 8 Jul 2021, 14:38

I dent you e-mail twice to your mail and ask you about WhatsApp..... I am trying to contact you to but no aswer]

Negative
From: Alexander M. (1) 08-07-2021

Delivery:

Hund Welpe
Positive

Super ludzie polecam

Positive
From: Dariusz S. (0) 29-06-2021

Delivery:

pies
Positive

Good communication, arrival and delivery delayed because of traffic and broken tire, so not her fault. Animals arrived safely and well.

Positive
From: Andy B. (0) 15-06-2021
Positive

Miło profesjonalnie także szczerze polecam i sam będę korzystał. Pozdrawiam

Positive
From: Liwiusz K. (2) 11-04-2019

Delivery:

PIES W KLATCE

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