How do I contact the transport provider?
1) When you receive a quote from a transport provider:
When you receive a quote from a transport provider you can send them a message by clicking ‘Send message’
on the selected quote’s page.
Apart from information regarding price and delivery dates, it’s worth making additional arrangements.
If the transport provider hasn’t provided the below details, it’s worth asking about:
2) When you get a question from a transport provider
- type of transport
- how your items will be secured
- help with packing, unpacking and transportation
Transport providers can ask you questions regarding the delivery and your expectations regarding the transportation before placing the bid.
Questions are visible to all users in the ‘Questions
’ section. To reply to a chosen message directly to the transport provider’s inbox, click ‘Reply
’. This will help you both agree on transportation conditions.
See more tips