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How do I contact the transport provider?
1) When you receive a quote from a transport provider:
When you receive a quote from the transport provider you can send them a message by clicking ‘Sendmessage’ on the selected quote’s page.
Apart from information regarding price and delivery dates, it’s worth making additional arrangements.
If the transport provider hasn’t provided the below details, it’s worth asking about:
type of transport
how your items will be secured
help with packing, unpacking and transportation
2) When you get a question from the transport provider
Transport provider can ask you questions regarding the delivery and your expectations towards the transportation before placing the bid.
Questions are visible to all users in ‘Questions’ section. To reply to a chosen message directly to the Transport Provider’s inbox, click ‘Reply’. This will help you both agree on transportation conditions.